Welcome to Bramble Badger. By using our services and making a booking, you agree to the following terms and conditions.

Bookings

All bookings are made through our secure booking partner, Beyonk.
By completing a booking, you agree to the terms and conditions set out by Beyonk, including payment, cancellation, and refund policies.

Payments

Payments are processed securely via Beyonk at the time of booking.
We do not store or have access to your payment details.

Cancellations & Refunds

All cancellations, refunds, and booking changes are handled in accordance with Beyonk’s policies.
Please refer to your booking confirmation or the booking page for full details.

Supervision of Children

Children must be supervised by a parent or responsible adult at all times while using our stay & play facilities.
Bramble Badger is not a childcare provider, and responsibility for children remains with their accompanying adult.

Health & Safety

Visitors are expected to:

• Follow all safety guidance and signage
• Use equipment and facilities responsibly
• Inform staff of any hazards, incidents, or concerns

We reserve the right to refuse entry or ask visitors to leave if behaviour is unsafe or inappropriate.

Hygiene & Wellbeing

To help keep everyone safe:

• Please do not attend if you or your child are unwell
• Follow any hygiene guidance provided on-site

Photography

We ask that visitors respect the privacy of others when taking photos.
Please avoid photographing other children without permission.

Liability

Bramble Badger is not liable for:

• Loss or damage to personal belongings
• Injuries resulting from misuse of facilities or failure to follow guidance

Nothing in these terms limits liability where it cannot be excluded by law.

Safeguarding

We are committed to providing a safe environment for children.
A summary of our safeguarding approach is available on our website, and our full policy is available on request.

External Booking Terms

Full booking terms, including cancellations and refunds, are governed by Beyonk.
👉 https://shop.beyonk.com/sklp9edi/experiences

Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page.